Summaries and Customer Reviews are supplied by Amazon.com
Summary:
Diffuse conflict, avoid negativity, and create a productive workplace
In The Office Survival Guide, clinical psychologist and executive coach Marilyn Puder-York offers practical solutions to the common problems that can ruin a career or simply make office life miserable. This book includes examples from real-life offices thatyou can adapt to your situation, and shows you how to "manage up" to problematic supervisors, "manage down" to difficult subordinates, and "manage across" to troublesome peers. In no time at all, you'll be better able to deal with
* Office politics * Crisis-management situations * Passive-aggressive colleagues * Corporate restructures * Mixed signals from superiors * New technologies in the office
"Every employee wants to know what are the secrets to getting ahead. Marilyn Puder-York nails it with practical, how-to tips, ideas and solutions. This should be a MUST read whether you are 26 or 46."--Cathleen Black, president of Hearst Magazines
"A real find!! Sound and powerful advice for surviving office difficulties."--Maggie Gagliardi, Senior Vice President, Human Resources American Express Company
"Marilyn Puder-York has made an extremely positive impact on our ability to retain talented people in our organization."--Douglas Stern, President/CEO, United Media
Customer Reviews:
Average Customer Rating:
Reads like a novel, but works like a reference manual.
Customer Rating:
Well done! This book is filled with useful suggestions that can be applied immediately. The author's experience rings through with examples the reader can grasp on first pass. The material renders a pleasant read from cover to cover but is also modular enough that you can flip to an isolated topic and gain contextual appreciation straight away. This is one book which won't be allowed to gather dust on my shelf!
She nails it
Customer Rating:
This isn't just about the "other" people in business that you & I need to get along with. It's also about "us," why we respond as we do to particular other personalities and situations, plus practical guidelines to increase the chances of success. An easy & engaging read. Don't keep this book on your shelf: buy it, read it, and keep it under your pillow.
Extremely Helpful Information
Customer Rating:
This book gives excellent advice about dealing with difficult situations that occur in office. The information that I gained by reading this book I am sure will help me come out on the winning side of negotiations in the future where I've come up short in the past. I've gained a better understanding as to how to maintain a sense of balance and get my point across without creating greater tension in the process. This book couldn't have come along at a better time. Thank you Dr. Puder-York for sharing this insightful information.
Must read
Customer Rating:
The insight in this book is incomparable. Dr Puder York does an amazing job of discussing situations that happen in the real world and she actually coaches you through it. Her advice is a must read. I think that I have strong people skills, yet, there was a lot in this book that took what I know to the next level.
Office Survival Guide -- Very, Very Helpful Advice
Customer Rating:
This book is filled with the kind of insights and advice that anyone who is trying to thrive -- not just survive -- in a 21st-century office environment can begin putting to use immediately. The suggestions and ideas contained within are real-world, nuts-and-bolts tools that help avoid problems, resolve issues, and build the kind of consensus that will allow you and your whole team to move forward. Today, more than ever, interpersonal skills are an essential component of business success. Without them, your career can be over before it begins. Ironically, however, we all seem to get less training and less preparation in this vital area than ever before. This book can help close that gap. Put it on the bookshelf where you keep the essential volumes that you come back to over and over again.
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